At Univapes.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from our website.

1. Who We Are

Univapes.co.uk is owned and operated by Universal Vaping Supplies, located at:
📍 35 Overbridge Rd, Salford M7 1SL, United Kingdom
📧 Email: info@unibargain.co.uk

2. Information We Collect

We collect the following types of personal information:

a) Information You Provide

  • Name, address, email, and phone number (during checkout or account creation)
  • Payment information (processed securely via third-party providers like Opayo)
  • Age verification (to ensure legal compliance for vape purchases)

b) Automatically Collected Data

  • IP address, browser type, device type
  • Pages viewed, time spent on site, and referring websites

c) Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your experience. These help with:

  • Site functionality (e.g., shopping cart)
  • Analytics (via tools like Google Analytics)
  • Marketing and retargeting (e.g., Facebook Pixel)

3. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Verify your age and identity (if required)
  • Communicate with you about orders, promotions, or updates
  • Improve website performance and customer experience
  • Prevent fraud and ensure website security

4. Legal Basis for Processing

Under GDPR, our legal grounds for processing your information include:

  • Contractual necessity – to process and deliver your orders
  • Consent – for marketing and cookies (you can withdraw at any time)
  • Legal compliance – to verify your age and comply with UK laws
  • Legitimate interests – to improve our services

5. Sharing Your Information

We only share your data with trusted third parties when necessary:

  • Payment processors (Opayo)
  • Delivery partners (e.g., Royal Mail, DPD)
  • Analytics and advertising platforms (e.g., Google, Facebook)
  • Legal authorities if required by law

We never sell or rent your personal data.

6. Marketing Preferences

With your consent, we may send you promotional emails or offers. You can opt out anytime by:

  • Clicking the unsubscribe link in emails
  • Contacting us at info@unibargain.co.uk

7. Your Rights

As a UK resident, you have the right to:

  • Access the data we hold on you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability (request your data in a machine-readable format)

To exercise any of these rights, email us at info@unibargain.co.uk.

8. Data Retention

We retain your information as long as necessary to:

  • Provide our services
  • Fulfil legal, tax, or regulatory obligations
  • Resolve disputes or enforce our agreements

9. Age Restrictions

You must be 18 or older to purchase from Univapes.co.uk. We conduct age verification as required by UK law. If you are under 18, do not use our site.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data, including encryption, secure hosting, and limiting access to staff on a need-to-know basis.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this policy or your data, contact us:

📧 info@unibargain.co.uk
📍 35 Overbridge Rd, Salford M7 1SL